Friday, December 2, 2011

"An error occurred during this operation" error when you try to print a SSRS report from Enterprise Portal (EP) website in Internet Explorer 8

Recently, For one of our customers we have developed an SSRS report and published it on Enterprise portal using Internet Explorer 8. When trying to print the report we were getting an error message box "An error occurred during this operation" When I tried to google it, I found a support link from Microsoft.


The workaround given in the following link has resolved the SSRS printing issue.


http://support.microsoft.com/kb/2445751


The workaround is as follows:


To work around this issue, disable the protected mode for the Local intranet zone and for the Trusted siteszone in Internet Explorer 8. To do this, follow these steps:
  1. Run Internet Explorer 8, click Tools on the menu, and then click Internet Options to open theInternet Options dialog box.
  2. In the Internet Options dialog box, click the Security tab.
  3. On the Security tab, click the Local intranet zone, and then click to clear the Enable Protected Modecheck box.
  4. On the Security tab, click the Trusted sites zone, and then click to clear the Enable Protected Modecheck box.
Thus, the above solution resolves the SSRS report printing issue.

Happy DAxing...............